Case study

    RDI: 124 meetings with diagnostics makers in 12 months

    Outbound for a clinical research organization that runs diagnostic trials, to clinical and regulatory leaders at IVD companies, by LinkedIn and email.

    LinkedIn Email
    RDIClinical research
    A lab technician in a white coat loading sample tubes into an analyzer in a bright diagnostics laboratory

    The engagement at a glance

    Sector
    Clinical research (IVD and diagnostics trials)
    Market
    United States
    Buyer
    Clinical affairs, clinical operations and regulatory affairs leaders at IVD and diagnostics companies
    Channel
    LinkedIn and email, with some calling

    124

    meetings booked

    May 2024 to April 2025.

    99

    in the first eight months

    May to December 2024.

    100+

    companies met

    IVD, diagnostics and life science companies.

    01. The challenge

    Reach the few people who choose a trial partner for a new diagnostic.

    RDI runs clinical trials for diagnostics makers, with its own CLIA lab and physician network. At each IVD company only a handful of people pick a trial partner: clinical affairs, clinical operations and regulatory leaders. The list of buyers is short, so every conversation counts.

    02. What we did

    What we did

    01

    Clinical and regulatory leaders

    We contacted clinical affairs, clinical operations, clinical trial and regulatory affairs leaders at IVD and diagnostics manufacturers.

    02

    Outreach from RDI's own leaders

    LinkedIn and email went out from the profiles of RDI's CEO and VP of Business Development, so prospects heard from the people they would work with.

    03

    Re-engaging past contacts

    Reconnecting with people RDI's team already knew was the strongest campaign, with 22 meetings on its own.

    04

    Quality over quantity

    From October 2024 we worked fewer companies, researched each one in more depth, and wrote every message by hand.

    03. Results

    Results

    Measured engagement results, not a promise of future performance.

    Over 12 months the program booked 124 meetings at more than 100 diagnostics and life science companies, including Roche, Abbott, Illumina, Bio-Rad, Thermo Fisher, Beckman Coulter, Exact Sciences and Natera. The first eight months alone produced 99.

    04. What the client kept

    What the client kept

    A tracker of every meeting booked, the target account lists, and the message templates that booked them.

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